The InstallShield software used for installation may exhibit this
problem on operating systems where the creation of short file names
has been disabled (e.g. by setting the NtfsDisable8dot3NameCreation
registry value to 1).
This problem may be solved by moving the
setup file to a location which does not use long names in its path
components (e.g. the root of drive C) and running it from there. If
this does not solve the problem, a change to a registry value is
required.
The NTFS file system (introduced in Windows NT and
used by Windows 2000, Windows XP and Windows Server 2003)
automatically creates 8.3 "short" file names and stores them along
with the NTFS "long" name. Although the short names are not visible
when you browse the file system, they are present, and you may see
them in some path values stored in the system registry, or displayed
in setup programs. This duplication, which only affects long file and
directory names, results in a slightly increased overhead when
creating a new file or directory, however it is required for
compatibility with older applications. Unfortunately even some newer
programs, released well after the introduction of "long" file names on
Windows, rely on support for short file names in order to be
compatible with the widest possible range of operating systems and
file systems. This includes the InstallShield software used by
Softinterface
applications which do not use Windows Installer (MSI) technology.
Warning - Please read the following article before proceeding:
The creation of 8.3-compliant short
names on NTFS partitions is controlled by a registry value, which by
default is set to enable the creation of short names.
If the
following value is set to 1 then short file names are not
created:
- HKEY_LOCAL_MACHINE\System\
CurrentControlSet\Control\FileSystem\
NtfsDisable8dot3NameCreation=1
If the value is missing,
or set to 0, then short file names are created:
-
HKEY_LOCAL_MACHINE\System\
CurrentControlSet\Control\FileSystem\
NtfsDisable8dot3NameCreation=0
A reboot is required for
the change to fully take effect. The change has no effect on existing
files and directories (it only affects new writes). To create short
names for files and directories which are already on the hard disk it
is necessary to force this data to be rewritten, e.g. with a
backup/restore.
Also see:
